Terms & Conditions


You should read these Website Terms and Conditions carefully for they form part of the contract formed between you and Casualty & General Insurance Company (Europe) Ltd.

Your access to and use of this website (“CGice.com”) is governed by the provisions of these Website Terms and Conditions. In the event of any conflict between these Website Terms and Conditions and any other contract, these Website Terms and Conditions shall prevail unless otherwise stated. You should check these Website Terms and Conditions every time you access CGice.com since you will be bound by whatever version appears on the site at the time of your access, although we shall use reasonable endeavours to notify you of any material changes to them.

Any insurance business effected through CGice.com will be subject to the relevant Policy terms and conditions. It is your responsibility (as Agent for the Insured) and that of the Insured to carefully check the relevant policy conditions.

We do not take responsibility for compliance or regulatory issues arising from its inclusion in any third party Web sites.

It is the IFA’s / Agents responsibility to ensure that the generated pages comply with the relevant regulating bodies / authorities.

Use of CGice.com

You have been granted a unique username (“Username”) and password (“Password”). You must keep the Username and Password secret. You must use all reasonable endeavours to prevent unauthorised or fraudulent use of the Username and Password. You must tell us as soon as possible by emailing cgice@cgice.com if you know or suspect that someone else is aware of the Username or Password.

We will be entitled to assume that all transactions effected via your Username and Password (“Authorised Transactions”) are in fact authorised and/or conducted by you and we may act upon these without further investigation. We will not be obliged to adjust or reverse any instructions or transactions arising from an Authorised Transaction and we will not be liable to you for acting on or processing such transactions or communications, or otherwise acting on Authorised Transactions. You will indemnify us for any loss we suffer as a result of misuse of your Username and Password, where such misuse results from your failure to use reasonable endeavours to prevent unauthorised or fraudulent use.

You will not post any material to the CGice.com site, which is obscene, defamatory, threatening or otherwise actionable at law or which would constitute a criminal offence. You will indemnify us against any loss we may suffer by reason of any breach by you of this obligation. We may terminate your use of CGice.com upon giving you seven days written notice, if practicable, or immediately if we feel that CGice.com has been, is being, or is about to be, misused in breach of these Website Terms and Conditions.

Data Protection

During the course of your use of CGice.com, you will provide to us personal data (as defined by the Data Protection Act 1998). We may use such personal data on the basis set out below. If you choose not to pass this data to us you acknowledge that we will be unable to consider any application for insurance cover. You may ask us to remove or alter the personal data that is held by us in the event of inaccuracies but this may also affect the insurance cover since we may not be able to process any claims under it without the personal data. We will use this data to process the application for insurance, to facilitate the entering into of any insurance contract, for the performance of necessary tasks during the existence of any insurance cover, and acts related to such insurance cover after such period has ended (including the provision of such information to reinsurers and to third parties engaged in the claims process, to the extent necessary to enable the processing, defence and investigation of any claims). We may also need to pass the personal data to various regulatory bodies. We may use the date for research and statistical purposes.

You warrant that you have all requisite consents to pass to Casualty & General Insurance Company (Europe) Ltd this personal data and to enable Casualty & General Insurance Company (Europe) Ltd to process the data as set out above, including to pass the personal data outside the EEA.

The data controller will be Casualty & General Insurance Company (Europe) Ltd, whose address is:

Suite 3A

Centre Plaza

2 Horse Barrack Lane

Main Street



A cookie is a small file and holds a certain amount of data, which our website can send to your browser. It may then be stored on your computer’s hard drive and can be accessed by our web server. This cookie data can then be retrieved and can allow us to customise our web pages and services accordingly.

The Altitude application uses Session cookies in order to allow users to carry information across pages of the website, without having to re-enter such information. The website is limited to storing user’s login credentials after logging in and it is used to help us identify you as an authorised user of our system. It’s important to clarify that our cookies do not collect any personal data stored on your hard drive or computer and nor can they harm your computer.

These cookies delete themselves automatically when you leave a website and go to another, or when you shut down your browser.

Should you choose to disable, reject or block our cookies, some parts of our website will not function fully, or in some cases, our website will not be accessible at all.

This website uses cookies as a way of facilitating your use of the Altitude application and by you using our website you consent to our using the cookies to collect such data as described above. We appreciate some users may like more individual control over their visit to our website and can adjust their settings accordingly. If you do not agree to such use, please refrain from using the website.

For more information on how to control your cookie settings and browser settings, or how to delete cookies on your hard drive, please visit www.aboutcookies.org

Availability and Accuracy

We will try to keep the information on CGice.com as accurate and up-to-date as possible but we do not make any guarantees regarding the accuracy of any information contained on the site, or in respect of the availability of the site. You are responsible for checking that any information contained on CGice.com is correct. You will inform us promptly if you become aware of any inaccuracies or incompleteness in the information contained on CGice.com.

Notwithstanding the generality of the foregoing, you (as Agent for the Insured) should carefully review the contents of any policy, attached schedule, endorsements and proposal originated via CGice.com. If any information set out therein is incorrect, you must notify us immediately. Failure to do so may invalidate all or part of the insurance cover provided.


The internet cannot be guaranteed as being secure and accordingly we do not offer any warranties or assurances in this respect. Similarly, whilst we may communicate with you via e-mail or via the CGice.com site itself, we cannot accept any liability for the security or transmission of such e-mail or internet-based communications.

Intellectual Property Rights

All material contained on CGice.com is proprietary to Casualty & General Insurance Company (Europe) Ltd, or its third party licensors. All intellectual property rights in CGice.com are reserved to Casualty & General Insurance Company (Europe) Ltd or its third party licensors.

Casualty & General Insurance Company (Europe) Ltd grants you a limited licence to:

Access any part of the site you are authorised to access; and Print off pages from CGice.com insofar as is necessary to obtain quotes, effect a contract of insurance (including printing a full copy of the relevant policy), or utilise the other functions made available to you by CGice.com.

You may not:

Copy, tamper or alter, distribute or use any material or design contained within CGice.com except as is expressly permitted by these Website Terms and Conditions or with our prior written consent. Re-use any content of CGice.com for any other purpose whatsoever.

Any data generated by CGice.com, including any data relating to Insureds and the insurance policies effected via CGice.com, shall belong to us.

Links to Other Websites

We do not accept any responsibility for the contacts of any third party website that may be linked to CGice.com by way of a hypertext link or other means of reference. You may not link CGice.com to another site without our prior written consent. If you would like to create such a link, please contact Casualty & General Insurance Company (Europe) Ltd.

Governing Law

Your use of CGice.com is governed by English law and any disputes as to these Website Terms and Conditions or your use of CGice.com shall be referred to the exclusive jurisdiction of the Courts of England and Wales.